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What are the delivery times?
Our delivery times vary depending on your location. Generally, orders are delivered within 3 to 7 business days. You will receive a confirmation email with tracking details as soon as your order has been dispatched.
How can I track my order?
As soon as your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website. You can use this link to track the status of your delivery in real time.
Do you deliver internationally?
Yes, we deliver internationally. Shipping costs and delivery times vary depending on the destination. Please visit our delivery page for more details.
What is your return policy?
You can return any unworn and unwashed item within 14 days of receiving your order for a full refund or exchange. Please visit our Return Policy page for more details and to initiate a return request.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard) as well as PayPal payments. All transactions are secure and encrypted to ensure the protection of your personal information.
Is it safe to buy online?
Yes, all online transactions are secure and encrypted to ensure the safety of your personal and payment information.
How can I place an order?
To place an order, add the desired items to your cart and follow the on-screen instructions to complete your purchase. You can order as a guest or create an account for easier order tracking.
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track your orders more easily and save time on future purchases.
Who should I contact if I have questions?
For any questions, you can contact us via our Contact Us page, by email at [email protected], or by phone at +33 1 43 52 42 29. Our customer service is available every day from 9am to 9pm to answer all your questions.
How can I cancel or modify my order?
If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request.
How can I track my order?
As soon as your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website. You can use this link to track the status of your delivery in real time.
